Protect your employees, your customers, and your brand with Zero Hour Health
A healthy workforce boosts productivity, lowers absenteeism, fosters a positive work environment, and most importantly, lowers the risk to your company's brand and reputation.
Trusted by the top names in business + hospitality
Health Crisis Prevention + Management For Modern Businesses
Whether you have a growing hospitality group or a major nationwide concept, it’s imperative that you protect your reputation and brand loyalty from illness, outbreaks, and other health crises.
Zero Hour Health’s team of advisors will help you prevent and manage your risk so your team can focus on growing the business.
Advisory from the most knowledgeable industry experts, 24/7/365.
Whether it’s navigating a foodborne illness outbreak, receiving guidance on best practices with your local health department, or general questions about your employees’ health, we’re here to keep you, your staff, and your business safe.
Detecting and preventing illnesses, before they go public.
The best way to stop a crisis is to prevent it from becoming one in the first place. We’ll help you create a culture of safe working, detect problematic illnesses before they spread, and, most importantly, keep your business out of the news.
Protecting the most important asset in your businesses: your brand.
An outbreak is one of the few crises that can permanently damage a brand. From local news, to the nightly news, to the trading floors, your reputation is the foundation of your business and its value. Protecting that asset is a top priority.
Screening and assisting the hiring process for at-risk positions.
Whether you need to do physical examinations to ensure a prospective employee can do the job, or your industry regulations call for a battery of exams, we streamline this process and handle it for every step of the way. Save time, hire quicker, and protect yourself against workers' comp claims.
A suite of services to support every aspect of your operations.
This is just a core breakdown of the main services we provide to our clients. We build highly customized solutions to support any need you have.
ZHH Pro
ZHH Pro is our industry-best advisory service. We tailor our support to solve your most pressing needs, whether you've got 6 locations or 600 locations. We can provide 24/7/365, high-level clinical support to keep your business running.
The single best way to prevent illness in the workplace is to prevent sick employees from showing up in the first place. ZHH Wellness Checks are the best solution to identify and assess potentially sick employees.
From Flu to Hep A, vaccinations are a vital part of keeping your workforce healthy. We help businesses identify employee immunization history, track their records, and facilitate vaccinations both on-site and off.
Ensure that potential employees are fit to perform their roles safely and effectively using our industry-best pre-employment programs. We help employers maintain compliance with stringent industry standards and regulations without adding friction to the hiring process.
NYC has its first measles case of 2026, in an unvaccinated infant who travelled abroad. (NY Times)
Ave Maria University in Florida is now up to 57 measles cases, with at least 7 of them currently contagious. FL’s DOH website was just updated for the first time since 2024, but does not yet match the case reports from the university itself. (WINK, FL DOH)
A measles outbreak in Shasta County, California is the state’s first in five years. (SF Chronicle)
Mexico City reported its first measles death, with a total of 28 deaths in the country. (Bloomberg)
Health News:
Without school vaccine mandates, many kids may never see a doctor. (19th)
Hong Kong reported 3 new human bird flu cases, but there’s some confusion about whether they are all H9N2, or if one is H10N3, which is much rarer. (CIDRAP)
Over the last decade, a large percentage of U.S. drug users have switched from injection to smoking, largely of their own accord due to safety concerns. (STAT)
Conagra was ordered to pay $25m to a California man who says Pam cooking spray damaged his lungs. (USA Today)
The FDA refused to review Modern’s application for a new mRNA flu vaccine this week. (NBC)
Dawson’s Creek star James Van der Beek died of colorectal cancer, the deadliest cancer for young adults in the U.S. (WBAL)
A Portland lawsuit alleges that tear gas from ICE is a health threat, with chemicals soaking into apartment walls, furniture and even children’s toys. (NY Times)
Weight loss drugs are leading to a resurgence of scurvy, caused by a vitamin C deficiency. (Hill)
Minnesota is the epicenter of an outbreak of sexually-transmitted ringworm, with about 30 confirmed or suspected cases. (CBS)
The CDC issued a travel advisory for the Seychelles after an increase in mosquito-borne chikungunya virus cases there. (Hill)
More avian flu was detected in commercial flocks in Lancaster, PA and Sonoma, CA this week, along with detections in many wild birds, 2 foxes, and a domestic cat. (CIDRAP)
Best Question:
The health department wants to contact all of our employees after a guest came in with measles. What should we do?
It’s increasingly common that a health department is asking our clients to provide a full roster and contact info for employees who worked when a guest infected with measles patronized an establishment. Even a very short visit – like someone picking up takeout food from a restaurant – can result in quite a bit of exposure, because measles lingers in the air for up to 3 hours.
Be prepared for the health department to move quickly. They may publish your business name, along with a list of other locations the sick person visited, within hours. There's a good clinical reason for that; if someone is unvaccinated or under-vaccinated, they can get a dose of the MMR vaccine within 72 hours of exposure that can dramatically reduce their chances of getting severely ill (or getting measles at all). It can also help local doctors make diagnoses more quickly.
So, how to respond?
Don’t panic. The vast majority of adults in the U.S. are vaccinated against measles, which means they’re very well protected. And good news for your bottom line – we’re not seeing major reactions from the public or lasting sales dips after being named as an exposure site.
Understand exactly what the health department needs from you. Sometimes they just want a list of employees and phone numbers. Sometimes they’ll ask if you can help gather vaccination records. Sometimes they just want to make sure everyone knows they were exposed and are open to you being the one to communicate with employees. Be sure you’re clear on what they want.
Get ahead of the rumor mill by talking to all of the employees directly, preferably verbally. ZHH has prepared talking points for measles exposures that we can share if you need them. This can also help if the health department is trying to contact them to ask about symptoms, since most people won’t answer the phone unless they know who’s calling and why.
For a more detailed action plan, check out the ZHH App and chat with our team of experts (or for non-clients, give us a call). We’re here to help so you don’t have to go this alone.
We’re always keeping an eye on how AI is impacting health care. The most obvious answer is that your employees are already using it for health advice. The next frontier may be an AI-powered primary care doc, where AI does the symptom-gathering and makes a recommendation for human doctors who ultimately diagnose and prescribe.
You, dear reader, are our Valentine this year! Check out (and feel free to share) our valentines, because employee health is our love language.
The Executive Briefing
The best health and risk newsletter in the foodservice and hospitality industry. The Briefing is trusted by many of the industry's top executives and decision-makers.
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"Partnering with ZHH was a game changer. The transparency, visibility, technology, consistency, and time spent on supporting our business, it's as if all the stars aligned and it just made sense. We are big fans."
Natalya Harvey, Director of Risk Management, Cooper's Hawk Winery
“Zero Hour Health helps ensure the wellness of our team members and guests. The trusted service helps with industry relationships and is integral to our investment in food safety across the organization. “
"When any potential health crisis arises, we turn to Zero Hour Health to help coordinate the clinical resources necessary- testing, confirming diagnoses and vaccinating employees. Their relationships with health departments have proven critical to Texas Roadhouse. ZHH is an invaluable partner to our brand and we can't imagine operating without them."
Patrick Sterling, Vice President of Legendary People, Texas Roadhouse
Let’s talk about how ZHH can protect your business!
Schedule a time with our team to discuss your unique challenges and how we can help!
Every organization has factors that make their health crisis prevention team different, but Zero Hour Health works with your team to tailor a program that solves all of your pain points.
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